Frequently asked questions

Below are the answers to the most common questions frequently asked by our customers. If you don't find the answer to your question below, please drop us a mail at support@videoder.com

  
Is Videoder free ?

Yes, Videoder is absolutely free.

  
Why is Videoder not on Google play store ?

Videoder is not available on google playstore because of certain google terms and conditions which prohibits Youtube downloading apps for copyright concern. However it is readily available on many famous stores :

  
Is videoder safe ?

Yes Videoder is absolutely safe and does not include any kind of malware or virus.

  
How can I update the app ?

Whenever there is a new version of the application we will notify you and ask you to update. However you can always check for new updates from within the app by going to Right drawer menu and clicking on Check for update button. Click on the update button to download the latest update and then install it.

  
How can I contact Videoder team for any assistance or support ?

Videoder support is available 24X7. Tap the button below to contact us now :

Support
  
Is Videoder available on IOS or Windows phone ?

No, Unfortunately Videoder is not yet available For iOS and windows phone but Videoder will be soon available on web itself where you can download anything without installation of any app.

  
Is videoder available on PC ?

Yes, You can download Videoder for Pc . You can see the guidelines here :

How to install Videoder on PC?
  
Can I share any audio or video file through Videoder ?

Yes, you can share any audio or video file to your facebook or whatsapp contacts or through bluetooth (and many more) from Videoder itself.

  
How can I save my files to external storage ?

You can change your storage location by Going to the right drawer menu > settings > change default path and then selecting where you want to download your files.

  
Does uninstalling the app or clearing app data delete all my downloaded files ?

No, all the downloaded data remains in the videoder folder(default) or any the folder you have selected even if you uninstall the app or clear app data.

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Frequently asked questionssupport@videoder.com