VIDEODER PRIVACY POLICY

Videoder is an affiliate product of GLENNIO SOFTWARE PRIVATE LIMITED. When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can manage and delete your information. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.

Effective May 13, 2018


INFORMATION VIDEODER COLLECTS

We want you to understand the types of information we collect as you browse our website or use our mobile/PC applications.

We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful.

When you’re not signed in to Videoder using your Youtube Account, we store the information we collect with unique identifiers tied to the application, or device you’re using. This helps us do things like maintain your language preferences across sessions.

When you’re signed in Videoder using Youtube account, we also collect certain information attached to your Youtube account. We collect your email address, your name, and your profile picture, in addition to basic information like location and language collected irrespective of signing in.

All the personal sensitive information like email address are stored in their encrypted/hashed forms on our servers.

The following table explains the information collected by Videoder on its servers :

InformationWhen signed outWhen signed in
Operating System Version
Videoder Application Version
Coarse Location *
Device Language
Screen Width
Screen Height
Screen Pixel Density
Device CPU Architecture
Device Model, Manufacturer
Timezone
IP Address
Google Advertiser ID (GAID)
User Name
User Email
User Profile Picture

* only coarse (approximate) location is collected by videoder. We do not collect fine (exact) location of our users.

** We also use third party analytics tools like Firebase and collect data about what users search, watch, download etc. This data is not used for any targetting or recommendations, neither is it shared with any other sdks. It is also not linked to any personal info like email address or IP address. The purpose of such analysis is knowing what is trending in various regions and for improving user experience.

Why do we collect the above information about our users ?

All the information that is collected by us is used for providing better user experience to our users. For example storing screen size information helps us show only those videos in suggestions that are best suited for the device. Location information helps us target local region videos in user’s feed.

Do we share your information with third party SDKs provider ?

Like any other popular application, Videoder uses a lot of third party SDKs to provide many functionalities. For example Videoder uses many ad network SDKs to provide in app ads for revenue.  We do not explicitly provide any private information to any of these third party SDK.

Since these SDKs are bundled with the application and have access to all the permissions granted to Videoder, many of them collect information for identifying users and then targeting them with relevant content. For example Ad networks SDKs generally collect coarse location to better target users with relevant local ads. We at Videoder have made sure that all the SDKs we use in our app are legally compliant with Privacy laws across the globe, including the new GDPR implemented in EU region. The sdks included in the application and links to their privacy policies are provided below :

Fabric Analytics and Crashlytics
Mobvista (Mintegral) Ad Network
BAT TECHNOLOGY CO. LIMITED
Do we share your information with anyone else ?

We do not share your personal information with companies, organizations, or individuals outside of Videoder, except when we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.
  • Protect against harm to the rights, property or safety of Videoder, our users, or the public as required or permitted by law.


PERMISSIONS REQUESTED BY VIDEODER AND WHY ARE THEY REQUIRED


INTERNET     Internet connection is required by the app for fetching all the feeds and running the inbuilt browser. In addition the app talks to videoder servers over ssl connections via active internet connection.

ACCESS NETWORK STATE     This permission is required to determine the type and quality of internet connection. This helps customize and improve user experience and avoid long loading times. p

STORAGE ACCESS     Storage access is required to write all the files you download to your phone storage. We do not read or analyze any file on your device, including the ones you download via Videoder.

WAKE LOCK     We require this permission for preventing device CPU from sleeping while the app this downloading files or processing data in the background. We make sure that wake locks are acquired only when the app needs to do some task in the background.

COARSE LOCATION     We need this permission to collect user’s approximate location so that we can show personalized and relevant suggestions.

DRAW OVER OTHER APPS     This permission is required for the ‘Copy Link Detection’ feature. The moment you copy any supported downloadable link on your clipboard, our app shows a small popup on screen asking whether you wish to download the media. We require this permission to show that popup.We do not collect or send any clipboard data to our servers.


KEEPING YOUR INFORMATION SECURE

All Videoder products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and Videoder from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

1. We use encryption to keep your data private while in transit

2. We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems

3. We restrict access to personal information to Videoder employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.


CHANGES TO THIS POLICY

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).


QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to contact@videoder.com. We will make every effort to resolve your concerns in minimum possible time